Data protection
Thank you for your interest in our website. The protection of your personal data is important to us. Below you will find information on the handling of your data that is collected through your use of our website. Your data is processed in accordance with the statutory data protection regulations. Where links are provided to other websites, we have neither influence nor control over the linked content and the data protection provisions there. We recommend that you check the data protection declarations on the linked websites to determine whether and to what extent personal data is collected, processed, used or made accessible to third parties.
Responsible body within the meaning of data protection law
Trinker family
Upper Klaus 35
8970 Schladming
Phone: +43 669 150 16 430
Mail: info@reithabhof.at
Website: www.reithabhof.at
Please note that the functionality of this website may be limited if cookies are deactivated.
Definitions
Our privacy policy should be simple and understandable for everyone. The privacy policy generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.
Data processing when you visit our website
When you visit our website, it is technically necessary for data to be transmitted to our web server via your Internet browser. The following data is recorded during an ongoing connection for communication between your internet browser and our web server:
- Visited domain
- Date and time of the request
- Page from which the file was requested
- Access status (file transferred, file not found, etc.)
- Web browser and operating system used
- IP address of the requesting computer
- Amount of data transferred
We collect the data listed in order to ensure a smooth connection to the website and to enable users to use our website conveniently. The log file is also used to evaluate system security and stability as well as for administrative purposes. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f GDPR
For reasons of technical security, in particular to defend against attempted attacks on our web server, we may store this data temporarily. It is not possible for us to identify individual persons from this data. After seven days at the latest, the data is anonymized by shortening the IP address at domain level so that it is no longer possible to establish a link to the individual user. This data is not evaluated in any way except for statistical purposes in anonymized form. This data is not merged with data from other data sources.
Contact form and contact by e-mail
If you send us inquiries via the contact form or email, your details from the inquiry form or your email, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR if your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal retention obligations to the contrary.
Information in accordance with Art. 13 GDPR
Your personal data, in particular
- Your master data (surname, first name, address, e-mail address, telephone and fax number, date of birth, customer number) as well as language and vehicle registration number,
- the data in travel documents (passport number, passport data, date of birth, issuing authority, duration, nationality) and identity documents (identity card, driving license, etc. including issuing authority and duration),
- the data on payment type and in connection with payments, in particular with EC cards, credit cards and bank cards,
- the length of stay requested by you as well as destinations, hotels, contact persons, conditions, special services, health data, frequent flyer number, personal preferences that you disclose to us, and
- special categories of data such as health data and data relating to special needs and marriage/partnership,
are required for our services. This also includes bookings of travel, tourist guides, gastronomy, rental vehicles, transfers, registration processing, insurance, events, tours, accreditations, vouchers including customer creation, billing and their verification (B2B, B2C, FIT), ticket bookings, Sommercard, ski pass, cross-country ski ticket.
This data is therefore stored and processed by us for these purposes and, if necessary, transferred to third parties with whom we work to provide the most effective and best possible service for our customers - this may also include service providers in third countries as processors, software and agency service providers.
The legal bases for these data processing processes are
- the fulfillment of our pre-contractual and contractual obligations towards you
- Consents obtained from you,
- statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) and Section 96 TKG and
- our legitimate interests (e.g. the improvement of our customer service, including in the area of direct advertising or the protection of our own legal interests).
The duration of storage is determined by the duration of our business relationship, the consents you have given and the statutory retention obligations and legal obligations applicable to us. We emphasize that in the case of regular cooperation for our best possible customer service, we strive to know your customer requests already transmitted to us so well that we can satisfy you continuously and permanently.
Your personal data according to the registration form will be forwarded to ARGE Schladming-Dachstein-Card for the smooth issue and use of the Schladming-Dachstein-Sommercard.
Privacy policy: www.schladming-dachstein/datenschutz
Your rights
Below you will find information on the data subject rights that the applicable data protection law grants you vis-à-vis the controller with regard to the processing of your personal data:
- The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details.
- The right, in accordance with Art. 16 GDPR, to demand the immediate correction of incorrect or incomplete personal data stored by us.
- The right to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
- The right to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR
- The right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller in accordance with Art. 20 GDPR
- The right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state of our registered office stated above or, if applicable, that of your usual place of residence or work.
- Right to withdraw consent granted in accordance with Art. 7 (3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Right to object
If your personal data is processed by us on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that this is done for reasons arising from your particular situation. Insofar as the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right to object without the requirement to specify a particular situation.
If you wish to exercise your right of revocation or objection, simply send an e-mail to info@reithabhof.at.
Cookies
Our website uses cookies, which are stored on your device by the browser and which contain certain settings for the use of the website (e.g. for the current session). Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted when you close your browser. Other cookies remain stored on your end device until you delete them or the storage period expires. These cookies enable us to recognize your browser on your next visit.
In some cases, cookies are used to simplify website processes by storing settings (e.g. keeping options already selected). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and deactivate cookies.
The cookie settings can be managed under the following links for the respective browsers:
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: http://help.opera.com/Windows/10.20/de/cookies.html
You can also individually manage the cookies of many companies and functions that are used for advertising. To do this, use the corresponding user tools, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices.
Most browsers also offer a so-called “do-not-track function”, with which you can indicate that you do not wish to be “tracked” by websites. If this function is activated, the respective browser informs advertising networks, websites and applications that you do not wish to be tracked for the purpose of behavior-based advertising and the like. For information and instructions on how to edit this function, please refer to the following links, depending on your browser provider:
Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/
Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
Opera: http://help.opera.com/Windows/12.10/de/notrack.html
Safari: https://support.apple.com/kb/PH21416?locale=de_DE
You can also prevent scripts from loading by default. NoScript only allows the execution of JavaScripts, Java and other plug-ins on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from the provider of your browser (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/nos).
Please note that the functionality of this website may be restricted if cookies are deactivated.
Duration of the storage of personal data
The duration of the storage of personal data is based on the relevant statutory retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is required for contract fulfillment or contract initiation or if we have a legitimate interest in further storage, the data will be deleted if it is no longer required for these purposes or if you exercise your right of revocation or objection.
Contact us
You can request information about your personal data stored by us free of charge at any time. As a data subject, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, provided that there is no legal obligation on our part to retain it.
The consequence of revocation is the deletion of your data For more information on your rights as a data subject, please contact us at info@reithabhof.at. We will be happy to help you. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the competent supervisory authority for complaints.
Changes to our privacy policy
We reserve the right to amend or update this privacy policy if necessary in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take into account changes to our services, e.g. when introducing new services. The latest version applies to your visit.
Status: April 2024